Accounts & Access

Information on your UNBC account

Articles (10)

Account flagged as high risk

Account flagged as high risk - My UNBC email account keeps getting warning messages

Bonfire Single Sign-On (SSO)

How to sign in to Bonfire with Microsoft 365 Single Sign-On (SSO)

MFA - Registering & Using a FIDO2 Security Key

How to register and use a FIDO2 Security Key (eg. Yubikey) for passwordless login/MFA on your UNBC Microsoft 365 account

MFA - Registering an Authentication App on additional Mobile Device(s)

Instructions for registering an Authenticator App for MFA on additional mobile device(s)

MFA - Registering initial Mobile Device Authentication App

How to register a Mobile Device Authentication App (eg. Microsoft Authenticator) for Multi Factor Authentication (MFA) of your UNBC Microsoft 365 account

Multi-Factor Authentication (MFA) Troubleshooting

What to do if you aren't receiving an MFA push notification from the Microsoft Authenticator app

Password Resets

How to reset your UNBC account password, and what to do if you have trouble after.

Single Sign-On (SSO) Troubleshooting

Resolving problems with Single Sign-On (via Microsoft 365) in various browsers

MFA - Registering Phone Number for Call or Text Option (Students and Alumni ONLY)

This article summarizes the procedure for registering a phone number to use MFA via call/text option. This option is only available for students/alumni.