Service Catalog

Categories (14)

Accounts & Access

Authentication and access to academic and administrative systems.

Audio Visual & Classroom Support

Classroom & Lab Computers, Instructor Podiums, AV Support & Equipment Loans...

Teaching & Learning, GIS, CPSC, Research, Engineering

Learning Technologies staff can consult with faculty on a variety of teaching strategies.
Support for GIS and CPSC students.
Research specific computing requests.

Desktop, Devices & Printing

Office Computers, Printers, and Software

Enterprise Systems

Systems and resources that support business and administrative functions.

Email & Calendar

Support for UNBC's environment for e-mail and calendar.

Network & Wireless

Connectivity for academic, professional staff and students through wired and wireless connections.

File Sharing & Collaboration

Resources supporting collaboration, including local shared file access and OneDrive,,,

Phone & Voice Services

Campus Telephones (moves, adds, or changes), Voicemail and Conference Calling, Phone book entries

Web Services

All requests for changes to www.unbc.ca can be submitted here

IT Security

This category covers security related items such as encryption, or malware protection, Phishing, Gift Card Purchases.

Equipment Purchase and Software Inquiries

Equipment Purchase

General Help

Looked through everything and don't see what you need? Enter a general help ticket here.

Library Services

Request service or support for UNBC Library related services