Service Catalog

Categories (14)

Accounts & Access

Authentication and access to academic and administrative systems.
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Audio Visual & Classroom Support

Classroom & Lab Computers, Instructor Podiums, AV Support & Equipment Loans...
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Teaching & Learning, GIS, CPSC, Research, Engineering

Learning Technologies staff can consult with faculty on a variety of teaching strategies.
Support for GIS and CPSC students.
Research specific computing requests.
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Desktop, Devices & Printing

Office Computers, Printers, and Software
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Enterprise Systems

Systems and resources that support business and administrative functions.
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Email & Calendar

Support for UNBC's environment for e-mail and calendar.
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Network & Wireless

Connectivity for academic, professional staff and students through wired and wireless connections.
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File Sharing & Collaboration

Resources supporting collaboration, including local shared file access and OneDrive,,,
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Phone & Voice Services

Campus Telephones (moves, adds, or changes), Voicemail and Conference Calling, Phone book entries
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Web Services

All requests for changes to www.unbc.ca can be submitted here
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IT Security

This category covers security related items such as encryption, or malware protection, Phishing, Gift Card Purchases.
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Equipment Purchase and Software Inquiries

Equipment Purchase
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General Help

Looked through everything and don't see what you need? Enter a general help ticket here.
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Library Services

Request service or support for UNBC Library related services
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