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Categories (14)
Accounts & Access
Authentication and access to academic and administrative systems.
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Audio Visual & Classroom Support
Classroom & Lab Computers, Instructor Podiums, AV Support & Equipment Loans...
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Teaching & Learning, GIS, CPSC, Research, Engineering
Learning Technologies staff can consult with faculty on a variety of teaching strategies.
Support for GIS and CPSC students.
Research specific computing requests.
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Desktop, Devices & Printing
Office Computers, Printers, and Software
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Enterprise Systems
Systems and resources that support business and administrative functions.
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Email & Calendar
Support for UNBC's environment for e-mail and calendar.
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Network & Wireless
Connectivity for academic, professional staff and students through wired and wireless connections.
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File Sharing & Collaboration
Resources supporting collaboration, including local shared file access and OneDrive,,,
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Phone & Voice Services
Campus Telephones (moves, adds, or changes), Voicemail and Conference Calling, Phone book entries
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Web Services
All requests for changes to www.unbc.ca can be submitted here
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IT Security
This category covers security related items such as encryption, or malware protection, Phishing, Gift Card Purchases.
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Equipment Purchase and Software Inquiries
Equipment Purchase
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General Help
Looked through everything and don't see what you need? Enter a general help ticket here.
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Library Services
Request service or support for UNBC Library related services
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Additional Resources
Popular Services
General Help - General
Accounts & Access - General
MFA Registration Devices
Desktop & Laptop Support - General
Moodle Access
My Recently Visited Services
OneDrive
General Help - General
Accounts & Access - General
Instructor Moodle Issue
Virtual Desktop Login Problems
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