Popular Services

Not sure what category to use? Put in your request here.

Request administrative access to your computer.

Standard specs and pricing is in our Knowledge Base. Web requisitions can be created using the current models without getting a quote from ITS prior to ordering.

Account & Access requests for systems not listed on this page.

Not sure what category to use, click here!

Request a new Team, report issues or submit service request for Microsoft Teams.

Use this to manage MFA devices on your account, such as using a new phone to register MFA.

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Please use this service to request a license to extend support for Windows 10 on your computer.

Library Website Request

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Request Services to upgrade your Windows 10 device.

Have questions about ordering equipment ? Ask here.

New computer deployment request.

Please use this service for pricing or changes to the account.

Requests for pricing, installation or support for software.

Request access to or help with Soft Phones.

General Inquiries

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Request access or report issues with Secret Server.

Request access to or report problems with group or shared email. Request new shared email box.