Popular Services

Not sure what category to use? Put in your request here.

Account & Access requests for systems not listed on this page.

Not sure what category to use, click here!

Please use this service for changes or transfers to the UNBC Telus mobility account.

Report printing issues.

Don't see the configuration you need in our Knowledge Base? Use this service to request a quote.

Request access to or report problems with group or shared email. Request new shared email box.

Request Access to a shared mailbox

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Request a new Team, report issues or submit service request for Microsoft Teams.

Audio visual equipment bookings for class presentations and teaching.

Not sure what category to use, put it here.

Computer accounts are only available for UNBC Staff, Faculty and Students.

Request a re-image of your desktop or laptop.

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Request a Teams Phone with this service request

Request assistance with Argos.

This ID is for visiting Post-Doc, Researchers, Contractors etc...

Library Staff Computer

Request administrative access to your computer.

Request assistance with Microsoft Office 365 (office.com, Office suite, Bookings, etc). Please use the other specific categories for Teams and SharePoint Online support.