Popular Services

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Request administrative access to your computer.

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

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Please use this service for pricing or changes to the account.

Account & Access requests for systems not listed on this page.

Request a new Team, report issues or submit service request for Microsoft Teams.

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Report printing issues.

Request Services to upgrade your Windows 10 device.

Troubleshooting UNBC mobile devices

Standard specs and pricing is in our Knowledge Base. Web requisitions can be created using the current models without getting a quote from ITS prior to ordering.

Please book an appointment to ensure someone is available to assist you.

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Library Website Request

General Inquiries

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Problems that don't fit one of the other categories

Computer accounts are only available for UNBC Staff, Faculty and Students.