Popular Services

Not sure what category to use? Put in your request here.

Account & Access requests for systems not listed on this page.

Have questions about Equipment and Software purchase? Ask here.

Computer accounts are only available for UNBC Staff, Faculty and Students.

Requesting access to Moodle.

Report desktop or laptop software issues.

Request administrative access to your computer.

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Standard specs and pricing is in our Knowledge Base. Web requisitions can be created using the current models without getting a quote from ITS prior to ordering.

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Troubleshooting UNBC mobile devices

Requesting access to Banner.

Please use this service for pricing or changes to the account.

Request assistance with Argos.

Book a Zoom Webinar.

Use this to manage MFA devices on your account, such as using a new phone to register MFA.

Audio visual equipment bookings for class presentations and teaching.

General Inquiries

Software requests or other support for High Performance Computing

Request a new Team, report issues or submit service request for Microsoft Teams.

Requests for pricing, installation or support for software.

Request access to or help with Soft Phones.