Popular Services
Account & Access requests for systems not listed on this page.
Not sure what category to use, click here!
For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.
Computer accounts are only available for UNBC Staff, Faculty and Students.
Don't see the configuration you need in our Knowledge Base? Use this service to request a quote.
Please use this service for changes or transfers to the UNBC Telus mobility account.
Request access to or report problems with group or shared email. Request new shared email box.
Request a re-image of your desktop or laptop.
Report desktop or laptop software issues.
Use this to manage MFA devices on your account, such as using a new phone to register MFA.
Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.
Problems that don't fit one of the other categories
In the description please indicate if this is a change to an existing card or if you are requesting a new card. Please also explain want your audience to know or what action do you want them to take?
If you have a photo you would like to use please attach it to the ticket.