My Recently Visited Services

Software requests or other support for High Performance Computing

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Use this to submit your request for a Multi Factor Authentication Hardware Token.

Anything BIRG related

Report suspected virus or malware on your device.

Request Access to a shared mailbox

Request assistance with Parking (T2 Flex Software)

Use this to submit your request to have your Multi Factor Authentication Hardware Token activated and associated with your UNBC account.

Requesting access to Moodle.

Request access to the CRM, or to report issues with CRM access (aka TargetX on the Salesforce platform).

Use this to manage MFA devices on your account, such as using a new phone to register MFA.

Software requests or other support for High Performance Computing

Request administrative access to your computer.

Account Access for GIS

New enterprise or infrastructure software specific to IT operations.

Request long distance code.

Requesting access to Fast Portal and WebReq.

Report issues with Single Sign On (SSO)

Not sure what category to use? Put in your request here.

Physical Lab Software

myUNBC Student Account problems related to the upgrade

Please email printaccess@unbc.ca if you need access to campus printer machines, or are requesting information/changes related to departmental coding.