My Recently Visited Services

Not sure what category to use? Put in your request here.

New computer deployment request.

Request assistance with Microsoft Office 365 (office.com, Office suite, Bookings, etc). Please use the other specific categories for Teams and SharePoint Online support.

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

For all fax line related inquires

Support requests related to the Engineering program

Account & Access requests for systems not listed on this page.

Request new folder set up for collaboration, or add/remove access to an existing network folder.

Request assistance with Clockworks software.

Audio visual equipment bookings for class presentations and teaching.

Request a re-image of your desktop or laptop.

Request assistance with RecTrac or book RecTrac Live to Demo.

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

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Request assistance with FAST portal or WebReq.

Account Access for GIS

Report desktop or laptop hardware issues.

myUNBC Student Account problems related to the upgrade

Student issues with mooldle.unbc.ca. Courses will appear on the first day of the term.

PaperCut charging for Faculty, Staff and Students.

Data Analysis

Request a new Team, report issues or submit service request for Microsoft Teams.

Problems that don't fit one of the other categories

Software requests or other support for High Performance Computing