My Recently Visited Services

Account & Access requests for systems not listed on this page.

Request access to or report problems with group or shared email. Request new shared email box.

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Requests for pricing, installation or support for software.

Request assistance with video capture.

Request assistance with Data Capture Utility (DCU).

Not sure what category to use? Put in your request here.

Requesting access to Banner.

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Request assistance with OneDrive.

Not sure what category to use, click here!

Request a new Team, report issues or submit service request for Microsoft Teams.

Report SPAM, Phishing, or other unsolicited email (eg cold sales emails)

Request Access to a shared mailbox

Research Server Creation

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Software requests or other support for High Performance Computing

Connecting to the wireless service

Don't see the configuration you need in our Knowledge Base? Use this service to request a quote.

Cloud Desktop Feedback

Request an orientation to learn how to use the equipment available in the classrooms.

New computer deployment request.

Report the failure of classroom equipment.