My Recently Visited Services

Request assistance with Event Management System software.

Request assistance with RecTrac or book RecTrac Live to Demo.

New enterprise or infrastructure software specific to IT operations.

Use this to submit your request for a Multi Factor Authentication Hardware Token.

Not sure what category to use? Put in your request here.

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Request access to or report problems with group or shared email. Request new shared email box.

Cloud Desktop Feedback

Account & Access requests for systems not listed on this page.

Request administrative access to your computer.

Not sure what category to use, click here!

Please use this service for changes or transfers to the UNBC Telus mobility account.

Use this to submit your request to have your Multi Factor Authentication Hardware Token activated and associated with your UNBC account.

Request access or report issues with the VPN

Request a re-image of your desktop or laptop.

General Inquiries

Request Access to a shared mailbox

Computer accounts are only available for UNBC Staff, Faculty and Students.

Any CPSC, MATH, or PHYSICS faculty or administrative assistant.

This ID is for visiting Post-Doc, Researchers, Contractors etc...

Creation or issues with Phone Trees

Request assistance with Argos.

Problems that don't fit one of the other categories