My Recently Visited Services

Account & Access requests for systems not listed on this page.

Standard specs and pricing is in our Knowledge Base. Web requisitions can be created using the current models without getting a quote from ITS prior to ordering.

Not sure what category to use, click here!

Not sure what category to use? Put in your request here.

Student issues with mooldle.unbc.ca. Courses will appear on the first day of the term.

Instructor course support

Request new folder set up for collaboration, or add/remove access to an existing network folder.

Troubleshooting UNBC mobile devices

Use this to submit your request for a Multi Factor Authentication Hardware Token.

ILS/Wizard/Sierra Issues

Library Website Request

Library Software

Public/student stations on 1st/2nd/3rd floors

Anything BIRG related

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Account Access for GIS

Request access to or report problems with email mailing list.

Request a new Team, report issues or submit service request for Microsoft Teams.

Moving, adding, or changing desk phones

Physical Lab Issues

Request for required data including topic, resolution, and geographical boundaries.

Account Access for CPSC

Request assistance with Microsoft Office 365 (office.com, Office suite, Bookings, etc). Please use the other specific categories for Teams and SharePoint Online support.

Request assistance with Infosilem Scheduling software.