My Recently Visited Services

Library Software

Account & Access requests for systems not listed on this page.

Not sure what category to use? Put in your request here.

myUNBC Student Account problems related to the upgrade

Request an orientation to learn how to use the equipment available in the classrooms.

Report printing issues.

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Request a new Team, report issues or submit service request for Microsoft Teams.

Request assistance with OneDrive.

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Library Staff Computer

Request administrative access to your computer.

Report suspected virus or malware on your device.

New enterprise or infrastructure software specific to IT operations.

Requesting access to Banner.

Connecting to the wireless service

Report SPAM, Phishing, or other unsolicited email (eg cold sales emails)

Request online phone directory change.

Library Website Request

Request assistance with Argos.

Map Design Services

Creation or issues with Phone Trees

Request a re-image of your desktop or laptop.