My Recently Visited Services

Account & Access requests for systems not listed on this page.

Software requests or other support for High Performance Computing

Audio visual equipment bookings for class presentations and teaching.

Request a new Team, report issues or submit service request for Microsoft Teams.

Not sure what category to use? Put in your request here.

Please use this service for changes or transfers to the UNBC Telus mobility account.

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Request administrative access to your computer.

Use this to submit your request for a Multi Factor Authentication Hardware Token.

PaperCut charging for Faculty, Staff and Students.

Request a re-image of your desktop or laptop.

Report desktop or laptop hardware issues.

Request voicemail password reset or assistance with voicemail

New enterprise or infrastructure software specific to IT operations.

Collaborate Assistance.

Reporting a problem related to the Self Service Banner upgrade.

In the description please indicate if this is a change to an existing card or if you are requesting a new card. Please also explain want your audience to know or what action do you want them to take?

If you have a photo you would like to use please attach it to the ticket.

myUNBC Student Account problems related to the upgrade

Connecting to the wireless service

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Request assistance with Argos.

Request access to or report problems with shared calendar.

Creation or issues with Phone Trees