My Recently Visited Services

Report a network outage, either wireless or wired

Request access to the CRM, or to report issues with CRM access (aka TargetX on the Salesforce platform).

Report printing issues.

Request Access to High Performance Computing resources.

Request assistance with RecTrac or book RecTrac Live to Demo.

Account & Access requests for systems not listed on this page.

Requesting access to Moodle.

Library Website Request

Physical Lab Issues

Please use this service for changes or transfers to the UNBC Telus mobility account.

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Request assistance with Clockworks software.

Request access to or report problems with group or shared email. Request new shared email box.

For all fax line related inquires

Report access issues with personal H drive, request assistance with restoring files or request quota increase.

Use this to submit your request to have your Multi Factor Authentication Hardware Token activated and associated with your UNBC account.

Report missing messages from Exchange accounts.

Use this to submit your request for a Multi Factor Authentication Hardware Token.

Not sure what category to use, pick this one.

New enterprise or infrastructure software specific to IT operations.

Not sure what category to use? Put in your request here.

Request an orientation to learn how to use the equipment available in the classrooms.

Request access or report issues with Secret Server.