My Recently Visited Services

Support requests related to the Engineering program

Don't know where you to put your ticket, click here!

Request a re-image of your desktop or laptop.

New computer deployment request.

Cloud Desktop Feedback

Report suspected virus or malware on your device.

Requests for pricing, installation or support for software.

Library Website Request

Request assistance with Infosilem Scheduling software.

Request assistance with Parking (T2 Flex Software)

Not sure what category to use, click here!

New enterprise or infrastructure software specific to IT operations.

Anything BIRG related

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Report the failure of classroom equipment.

Creation or issues with Phone Trees

PaperCut charging for Faculty, Staff and Students.

Don't see the configuration you need in our Knowledge Base? Use this service to request a quote.

Not sure what category to use? Put in your request here.

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Audio visual equipment bookings for class presentations and teaching.

Request assistance with video capture.

Account & Access requests for systems not listed on this page.