My Recently Visited Services

Account & Access requests for systems not listed on this page.


Standard specs and pricing is in our Knowledge Base. Web requisitions can be created using the current models without getting a quote from ITS prior to ordering.


Not sure what category to use, click here!


Not sure what category to use? Put in your request here.


Student issues with mooldle.unbc.ca. Courses will appear on the first day of the term.


Instructor course support


Request new folder set up for collaboration, or add/remove access to an existing network folder.


Troubleshooting UNBC mobile devices


Use this to submit your request for a Multi Factor Authentication Hardware Token.


ILS/Wizard/Sierra Issues


Public/student stations on 1st/2nd/3rd floors


Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)


Request access to or report problems with email mailing list.


Request a new Team, report issues or submit service request for Microsoft Teams.


Moving, adding, or changing desk phones


Request for required data including topic, resolution, and geographical boundaries.


Request assistance with Microsoft Office 365 (office.com, Office suite, Bookings, etc). Please use the other specific categories for Teams and SharePoint Online support.


Request assistance with Infosilem Scheduling software.