My Recently Visited Services

PaperCut charging for Faculty, Staff and Students.


Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.


Instructor course support


Use this to submit your request to have your Multi Factor Authentication Hardware Token activated and associated with your UNBC account.


If you wish to become an early adopter of Intune.


Don't see the configuration you need in our Knowledge Base? Use this service to request a quote.


Request a re-image of your desktop or laptop.


Request new email address.


Request access to or help with Soft Phones.


Please use this service for changes or transfers to the UNBC Telus mobility account.


Not sure what category to use, click here!


Request a quote for non standard computers and equipment. The list of standards can be found in the Knowledge Base at https://unbc.teamdynamix.com/TDClient/87/Portal... You must be logged in to see the field, this is contracted pricing and hidden from students and the public.


Request administrative access to your computer.


Not sure what category to use, click here!


Use this to submit your request for a Multi Factor Authentication Hardware Token.


Report desktop or laptop software issues.


Request assistance with RecTrac or book RecTrac Live to Demo.


Not sure what category to use? Put in your request here.


Please use this service to request a license to extend support for Windows 10 on your computer.


Request Access to a shared mailbox


Request assistance with Banner.


Report missing messages from Exchange accounts.