My Recently Visited Services

Request administrative access to your computer.

Account & Access requests for systems not listed on this page.

Requesting access to Banner.

Request an orientation to learn how to use the equipment available in the classrooms.

New computer deployment request.

myUNBC Student Account problems related to the upgrade

Request assistance with Infosilem Scheduling software.

Request assistance with the CRM (aka TargetX on the Salesforce platform)

Request assistance with Microsoft Office 365 (office.com, Office suite, Bookings, etc). Please use the other specific categories for Teams and SharePoint Online support.

Problems that don't fit one of the other categories

Public/student stations on 1st/2nd/3rd floors

Request Access to a shared mailbox

Request assistance with Argos.

Request assistance with video capture.

Request assistance with Data Capture Utility (DCU).

Not sure what category to use, click here!

Audio visual equipment bookings for class presentations and teaching.

Don't see the configuration you need in our Knowledge Base? Use this service to request a quote.

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Request a new Team, report issues or submit service request for Microsoft Teams.

Physical Lab Software

Requesting assistance with AFX System.

In the description please indicate if this is a change to an existing card or if you are requesting a new card. Please also explain want your audience to know or what action do you want them to take?

If you have a photo you would like to use please attach it to the ticket.

Request access to the UNBC TeamDynamix (TDX) projects and portfolio management software for managing your projects and adding project team members.

Report suspected virus or malware on your device.