My Recently Visited Services

Please use this service for changes or transfers to the UNBC Telus mobility account.

A/V, Microfiche, Book Scanner, etc

Account & Access requests for systems not listed on this page.

Request assistance with the CRM (aka TargetX on the Salesforce platform)

Not sure what category to use, click here!

Request assistance with Data Capture Utility (DCU).

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Request a new Team, report issues or submit service request for Microsoft Teams.

Request assistance with OneDrive.

Request assistance with Parking (T2 Flex Software)

Software requests or other support for High Performance Computing

Audio visual equipment bookings for class presentations and teaching.

Not sure what category to use? Put in your request here.

Request administrative access to your computer.

Use this to submit your request for a Multi Factor Authentication Hardware Token.

PaperCut charging for Faculty, Staff and Students.

Request a re-image of your desktop or laptop.

Report desktop or laptop hardware issues.

Request voicemail password reset or assistance with voicemail

New enterprise or infrastructure software specific to IT operations.

Collaborate Assistance.

Reporting a problem related to the Self Service Banner upgrade.