My Recently Visited Services

Feeback or suggestions for myUNBC.

PaperCut charging for Faculty, Staff and Students.

Account & Access requests for systems not listed on this page.

Request voicemail password reset or assistance with voicemail

Requesting access to Moodle.

Request a new Team, report issues or submit service request for Microsoft Teams.

Library Phones

Request online phone directory change.

Request a re-image of your desktop or laptop.

Reporting a problem related to the Self Service Banner upgrade.

Standard specs and pricing is in our Knowledge Base. Web requisitions can be created using the current models without getting a quote from ITS prior to ordering.

General Inquiries

Report issues with Single Sign On (SSO)

myUNBC Student Account problems related to the upgrade

Don't know where you to put your ticket, click here!

Request access to or report problems with shared calendar.

Please email printaccess@unbc.ca if you need access to campus printer machines, or are requesting information/changes related to departmental coding.

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

New enterprise or infrastructure software specific to IT operations.

Support requests related to the Engineering program

Request assistance with video capture.

Request assistance with OneDrive.

Report the theft or loss of a UNBC owned device.

Not sure what category to use? Put in your request here.