My Recently Visited Services

Request access to or report problems with group or shared email. Request new shared email box.


Request assistance with AssurePay software or cheque printer.


Request access to the CRM, or to report issues with CRM access (aka TargetX on the Salesforce platform).


Report suspected virus or malware on your device.


Request Services to upgrade your Windows 10 device.


Request for required data including topic, resolution, and geographical boundaries.


Report desktop or laptop software issues.


Public/student stations on 1st/2nd/3rd floors


Request access to or report problems with email mailing list.


Support requests related to the Engineering program


Use this to manage MFA devices on your account, such as using a new phone to register MFA.


Request a quote for non standard computers and equipment. The list of standards can be found in the Knowledge Base at https://unbc.teamdynamix.com/TDClient/87/Portal... You must be logged in to see the field, this is contracted pricing and hidden from students and the public.


Request Assistance with WinPRISM Point of Sale.


Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)


Request Access to High Performance Computing resources.


In the description please indicate if this is a change to an existing card or if you are requesting a new card. Please also explain want your audience to know or what action do you want them to take?

If you have a photo you would like to use please attach it to the ticket.


Request administrative access to your computer.


Request video conversion from one format to another.


New computer deployment request.


Report SPAM, Phishing, or other unsolicited email (eg cold sales emails)