My Recently Visited Services

In the description please indicate if this is a change to an existing card or if you are requesting a new card. Please also explain want your audience to know or what action do you want them to take?

If you have a photo you would like to use please attach it to the ticket.

Not sure what category to use, click here!

Not sure what category to use? Put in your request here.

PaperCut charging for Faculty, Staff and Students.

Request assistance with OneDrive.

myUNBC Student Account problems related to the upgrade

Request online phone directory change.

General Inquiry for GIS

Report suspected virus or malware on your device.

Request Access to High Performance Computing resources.

Requesting access to Banner.

Use this to submit your request for a Multi Factor Authentication Hardware Token.

Request video conversion from one format to another.

Report access issues with personal H drive, request assistance with restoring files or request quota increase.

Account Access for GIS

Request access to or help with Soft Phones.

Requesting assistance with AFX System.

Account & Access requests for systems not listed on this page.

Request administrative access to your computer.

Instructor course support

Student issues with mooldle.unbc.ca. Courses will appear on the first day of the term.

Requesting access to Moodle.

Request a new Team, report issues or submit service request for Microsoft Teams.

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Request access or report issues with SharePoint (SharePoint Online, my.unbc.ca, our.unbc.ca, myu.unbc.ca, myunbc.unbc.ca)