My Recently Visited Services

Audio visual equipment bookings for class presentations and teaching.

Research Server Creation

Request assistance with Infosilem Scheduling software.

Request access to the CRM, or to report issues with CRM access (aka TargetX on the Salesforce platform).

Researchers - if you do not have a signed REB form, you will need to fill out a PIA Determination form and submit it with privacy@unbc.ca. Please see the attachment below for the PIA determination form.

Not sure what category to use? Put in your request here.

Account & Access requests for systems not listed on this page.

Request administrative access to your computer.

Request Services to upgrade your Windows 10 device.

Library Phones

Support requests related to the Engineering program

Computer accounts are only available for UNBC Staff, Faculty and Students.

Not sure what category to use, pick this one.

For new install, changes or help with your desk phone.
Please use this service if you require both desk and soft phone service.

Request access or report issues with the VPN

Connecting to the wireless service

Use this to submit your request to have your Multi Factor Authentication Hardware Token activated and associated with your UNBC account.

Account Access for CPSC

myUNBC Student Account problems related to the upgrade

Requesting access to Moodle.

Request assistance with Clockworks software.

Report suspected virus or malware on your device.