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Forwarding mail externally
Instructions for enabling automatic mail forwarding on an Exchange Online mailbox
Voice Mail Setup & Access
Instructions for setting up and accessing a voice mail box
Mail Merge using a Shared Mailbox
Instructions for creating a secondary Outlook profile connected only to a Shared Mailbox, to allow use with Mail Merge
Outlook - Viewing Older Mail
Options for viewing more than 3 months worth of messages in desktop Outlook
Supported Email Clients
Mailbox migration to Exchange Online
A list of essential and useful tips for anyone having their mailbox migrated to Exchange Online
Exchange Online - IMAP & SMTP connections
Exchange Online mailbox connection information for clients that only support IMAP/SMTP
Email on iOS and iPadOS
Inbox Rules in Outlook
Links to Inbox Rule documentation from Microsoft
Report a Message in Outlook
Report a Message Add-in information
Outlook for iOS and Android
Quarantined Email
An explanation of Quarantined Email, and how to find and deal with it
Turn off Focused Inbox
How to turn Focused Inbox on/off. This is a new feature applied to mailboxes in Exchange Online.
De-Activating MailTips in Outlook App
How to stop some or all MailTips from displaying in desktop Outlook