UNBC is pleased to announce that Self-Service Banner 9 (SSB9) is available to the UNBC Community. The transition to Self-Service Banner 9 aligns with UNBC’s commitment to improving efficiency & providing enhanced functionality for students, faculty and staff.
What’s changed?
Students, faculty and staff interact with SSB when registering for courses, accessing financial aid information, leave balances, personal account details and more. This upgrade delivers several important enhancements including a modern appearance and feel, as well as a mobile-friendly layout, upgraded functionalities and improved navigation.
How do I access the new Self-Service Banner 9?
All current links available on Ellucian Experience and the UNBC web site will still allow direct access to relevant pages. The Self-Service Banner 9 application can be accessed by the following methods:
Will there be training resources?
For Students - the student success department has created training videos on how to prepare and register for courses, check it out!
Who do I contact if I have questions?
If you have issues or need support during the transition, please contact the following resources:
- Alumni – contact Alumni Relations at alumni@unbc.ca
- Staff & Faculty
- Questions regarding benefits & personal information? - contact hr@unbc.ca
- Questions regarding balances? - contact payroll@unbc.ca
Trouble Logging in or need to report a problem? - try clearing your cache first, if that doesn’t work you can contact the IT Service Desk by using a service request on our support portal. ITS Support