The GlobalProtect VPN Agent used to connect to UNBC's GlobalProtect VPN service is designed to update on it's own when a new version is released; occasionally this automated process fails. Below are steps that can be recreated in order to upgrade to the latest VPN version.
** Please note if you do not have administrative access to your computer you may have to contact the service desk to finish this process.
Please ensure you've updated the VPN to the latest recommended version; if you are uncertain what the current version is please contact the service desk.